ABOUT CITY88

City88 – Malaysia's Trusted Online Entertainment & Betting Platform

We are more than just a gaming platform — we are a community built on trust, fairness and genuine appreciation for every Malaysian player who has become part of the city88 family.

city88 at a Glance
2018
Year Established
500K+
Registered Members
24/7
Live Support
300+
Game Types
Fully Licensed & Regulated
500K+
Registered Members in Malaysia
RM2B+
Total Winnings Paid Out
7 Years
Industry Experience
99.2%
User Satisfaction

Our Story

From an Idea to Malaysia's Number One Entertainment Platform

City88 was founded in 2018 with a simple but passionate goal — to build an online entertainment platform that truly understands the needs of Malaysian players. At the time, most platforms on the market were owned by foreign companies that had no grasp of local culture, offered no Malaysian payment methods, and showed little regard for users who wanted to play in their own language.

Founding team city88 is made up of individuals who were born and raised in Malaysia — they truly understand what local players want. From convenient deposit options like Touch 'n Go eWallet and DuitNow, to customer support that can communicate in Bahasa Melayu — every aspect city88 designed from the Malaysian player's perspective first.

Over seven years, city88 has grown from a small platform into one of the most trusted names in Malaysia's online entertainment industry. Over 500,000 registered members, more than RM2 billion in winnings paid out, and trust built one interaction at a time — that is the legacy we are proud of.

"City88 is built for Malaysians, by people who understand Malaysia."

— City88 Founding Team, 2018

Our Journey

City88 Timeline – 7 Years of Building Trust

2018
City88 Official Launch
The city88 platform launched with a focus on slots and core table games. The first members registered within 48 hours of going live.
2019
Live Casino & Sports Expansion
A Live Casino section with live dealers was introduced, followed by a Sports Betting module covering the Malaysia Super League and EPL.
2020
Malaysian Digital Payment Integration
Touch 'n Go eWallet, GrabPay and DuitNow are fully integrated — making city88 one of the first platforms to offer complete local eWallet support.
2021
VIP Programme & Progressive Jackpots
Launch of the VIP Rewards programme with 5 exclusive tiers and a multi-million MYR progressive jackpot slots network — crowning city88's first millionaire.
2023
100,000 Monthly Active Members
A landmark milestone — 100,000 active players every month, with a strong presence across Malaysia including Sabah, Sarawak and Peninsular Malaysia.
2026
Faster & More Secure Platform
Major infrastructure upgrades, SSL 256-bit encryption, and two-factor authentication for stronger player account protection.

Our Edge

Why Do Over 500,000 Players Choose city88?

There's a reason so many players choose city88 as their go-to platform. These are the real differentiators that set us apart.

Fully Licensed & Secure

City88 operates under a recognised international licence and uses SSL 256-bit encryption to protect all player data and financial transactions. Your security is our number one priority.

Instant Payouts via Malaysian eWallets

Deposits and withdrawals via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX Maybank2u / CIMB Clicks — all the payment methods you already use every day, now available on city88.

24/7 Customer Support in Bahasa Malaysia

The city88 support team is available 24/7 via LiveChat, WhatsApp, and email — all in Bahasa Melayu. No more communication barriers with overseas support.

300+ Premium Games

From multi-million ringgit jackpot slots, live baccarat and blackjack, roulette, Sic Bo, and Sports Betting on the Malaysia Super League and EPL, to e-sports — all under one roof at city88.

Responsive Mobile Platform

No app download required. city88 runs seamlessly on any Android or iOS mobile browser, with an interface optimised for smaller screens — no compromise on functionality or game quality.

Ongoing Bonuses & Promotions

A welcome bonus of up to RM500, weekly VIP cashback, sports rebates, birthday bonuses, and more — city88 makes sure you always get more value from every MYR you wager.

Mission & Vision

What Drives City88 Every Day

Our mission: To be the most trusted, most accessible and most rewarding online entertainment platform for Malaysian players — while upholding the highest standards of security and responsible gaming.

Vision city88 is not simply to be a platform with a large membership base. We want to be a platform players can trust wholeheartedly — one where they know winnings are paid out promptly, their data is secure, and help is always there when needed.

We believe a responsible online entertainment industry is one that benefits everyone — players enjoy safe and engaging entertainment, while platforms like city88 can continue to grow on the foundation of trust built over time.

Accreditations & Licences
International Gaming Licence
SSL 256-bit Encryption
Audited & Licensed RNG
Anti-Fraud Policy

Core Values

The Principles Behind Every Decision at City88

01
Trust Above All

Every decision made by the city88 team is grounded in the same question: "Does this build or break our players' trust?" Trust is the most valuable currency we have.

02
Transparency in Everything

Our terms and conditions are written to be clear and easy to understand. No hidden fees, no deliberately obscured rollover requirements — what you read is what you get at city88.

03
Fair & Responsible Gaming

All games on city88 use an independently audited Random Number Generator (RNG). We also provide self-control tools for players who wish to set betting limits or take a break from gaming.

04
Built Around the Malaysian Player

From the interface language and payment options to game selection and promotional campaigns — every aspect of city88 is purpose-built for the tastes and needs of Malaysian players.

Platform Core

4 Core Pillars That Built City88

🔒
Security

SSL 256-bit, 2FA, 24/7 transaction monitoring — your account and funds are always protected.

⚖️
Fairness

Licensed RNG, publicly published RTP, and regular independent audits across all games.

💬
Support

Our Bahasa Melayu support team is available 24/7 via LiveChat, WhatsApp, and email.

🎯
Convenience

An intuitive interface, instant deposits via Malaysian eWallets, and withdrawals processed with speed.

City88 and the Malaysian Player Community – More Than Just a Platform

When you register at city88, you are not just opening an account on a gaming site. You are joining a larger community — a community of Malaysian players from all walks of life who share the same passion for safe and enjoyable online entertainment. From casual slots players spinning during their lunch break, to sports betting enthusiasts following every Malaysia Super League and EPL match — everyone has a place at city88.

What makes city88 special not just in terms of technology or game variety, but in the way this platform genuinely listens to player feedback. Platform improvements, new payment method additions, and the introduction of in-demand game types — all of it happens based on requests and suggestions from the player community city88 itself. This is not a platform built once and left alone — it is a living product that continues to evolve alongside its users.

🇲🇾 city88 at a Glance: Over 60% of city88 members are from the Klang Valley, Penang and Johor — but we also have a strong community across Sabah, Sarawak, Terengganu, Kelantan and other states throughout Malaysia. This platform is truly for every Malaysian, regardless of where you are.

City88's Commitment to Responsible Gaming

One thing that city88 has never compromised on is responsible gaming. We believe online entertainment should remain a source of enjoyment, not stress or financial hardship. That is why city88 provides a range of self-exclusion tools that any player can access at any time.

These tools include daily or weekly deposit limits, loss limits, session time limits, and the option to take a break from play (cool-off period) for 24 hours, 7 days, or up to 30 days. If you need further assistance, the city88 support team city88 is trained to provide guidance and refer players to professional support resources available in Malaysia.

City88's Plans for the Future

The Journey city88 is far from over. In the next phase of development, we are working on several exciting initiatives to be announced soon — including more live dealer games with Malay-speaking dealers, a more comprehensive loyalty points system, and a referral programme that rewards existing members for bringing their friends into the city88 community.

We are also committed to continuously improving platform speed and reliability, especially for users in areas with more limited internet access. Our long-term goal city88 is to be a platform that every Malaysian can enjoy, regardless of their location or the device they use.

Payment Methods

Malaysia's Preferred Deposit & Withdrawal Methods

All popular Malaysian payment methods are available at city88 — instant deposits and withdrawals processed within the stipulated timeframe.

Touch 'n Go eWallet GrabPay Boost ShopeePay DuitNow Maybank2u (FPX) CIMB Clicks (FPX)
🇲🇾

Join Over 500,000 Malaysian Players Who Trust city88

Register for free today, claim a welcome bonus of up to RM500, and experience firsthand what makes city88 the top choice for Malaysian players.

No registration fees Minimum deposit RM20 24/7 BM Support Licensed & secure

⚠️ Play responsibly. Minimum age 21. T&Cs apply.

Bahasa Melayu